Privacy policy

A:R:C

Registered in England and Wales
Registration no. 12908970
Registered Office: Milroy House, Sayers Lane, Tenterden, England, TN30 6BW
VAT no. 365 9374 54

Your privacy is important to us and details on our privacy policy can be found below:

How will my personal information be collected?

We may collect your personal information when you:

  • Register or use the A:R:C website
  • Contact A:R:C  by telephone or email
  • Complete any forms for transactions or other purposes

In addition to personal details such as your name, date of birth, address, email and Sign up for an email newsletter

What personal information may be collected?

Name, address, email address, telephone number, we may also collect:

  • Details of transactions or orders you make on the A:R:C website
  • Details of your visits to our website
  • Details of when you contact A:R:C by email, post, social media or telephone, and we may keep a record of this correspondence
  • Any other information from which we can identity you, or which is available on public registers
  • Email open and click behaviour
  • With your permission, we hold your personal information, preferences and details of your transactions to keep you informed by email, post, telephone and/or through other digital means (including social media) about our products

Maintain and update your account details if you set up an account via our website, improve and tailor the content and appearance of the website to ensure that the most relevant content is presented to you.

Where and how will my information be shared?

We will not sell any of your personal data to third parties. However, when providing our services to you, we share your data with the following type of companies:

  • Companies involved with the payment and logistics of your purchase
  • Professional service providers who help us run our business, such as website hosts and marketing agencies

As our website contains links to third party websites, the information you provide will be subject to the third party’s privacy policy, as well as this privacy policy. A:R:C is not responsible for the privacy practices or content of these websites.

How long will my personal information be kept for?

We will not hold your data for longer than necessary and only for the purposes set out in this policy.

What rights do I have relating to my personal information?

  • Being informed about how your personal information is being used
  • Accessing the personal information we hold about you
  • Requesting a change to the personal information we hold about you
  • Requesting that we delete, stop collecting or processing your data
  • Unsubscribe from marketing communications
  • Make a complaint to the Information Commissioner’s Office

How can I unsubscribe and/or request a change to my personal information?

You may request to unsubscribe from our communications or have your details changed or deleted by contacting the A:R:C team directly. You may also unsubscribe by clicking the “unsubscribe” link in any communication that we send to you by email. Please also note that while your request is being processed, for a short time you may continue to receive communications.